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UTGA Academy of Tourism and Hospitality

European Qualification Hub for Tourist Guides

Competence-based training, validation and digital certification for tourist guides

UTGA Academy is a European-facing qualification hub that combines professional training, validation of non-formal learning, digital credentials and public verification for tourist guides.

Built on EN 15565, aligned with EQF, extended through Cedefop-aligned validation and Open Badges.

Learn → Validate → Certify → Verify

What makes UTGA different

Not only training. A complete qualification ecosystem.

UTGA does not operate as a simple course provider. It connects competence-based learning with validation, certification, digital profiles and public verification.

Training

Programmes structured around professional learning outcomes and field-based practice.

Validation

Recognition of skills acquired through practice, non-formal learning and experience.

Certification

EQF-oriented qualification status supported by competence-based assessment.

Verification

Digital registry and Open Badges create transparent, portable proof of skills.

Quality & standards

European standards are the foundation of trust.

Our quality framework is built upon EN 15565:2008 and its implementation in Ukraine as ДСТУ EN 15565:2016. We extend this training standard through digital validation, public verification and qualification transparency.

  • Competence-based training structure
  • Practical training emphasis and independent assessment
  • Professional ethics and inclusive service standards
  • Internal quality assurance of training content and trainers
Validation & certification

From experience to qualification.

The UTGA Validation Framework applies a European model for recognising skills acquired through practice, real guiding experience and non-formal learning.

  • Identification of existing competence
  • Documentation through a digital portfolio and registry profile
  • Assessment by experts, demonstration and evidence review
  • Certification via Open Badges and qualification status
Qualification logic

Learn → Validate → Certify → Verify

This pathway makes guide qualifications understandable to learners, employers, partners and European institutions.

Learn Develop knowledge, professional skills and real field competence through structured modules and guided practice.
Validate Submit evidence of competence, practical experience and prior learning for expert review.
Certify Receive competence-based recognition and digital credentials linked to qualification level.
Verify Make qualification visible through registry-based public verification and trusted digital identity.
Digital credentials

Open Badges and Skills Passport for the digital economy.

Every validated guide can receive digital credentials issued through the UTGA Open Badges system and displayed through a public professional profile.

  • JSON-LD compatible Open Badges
  • Qualification level + additional competence badges
  • Registry-based public verification
  • Skills Passport logic for professional mobility

Verifiable digital profile

The guide profile combines qualification level, competence badges, evidence of learning and public verification in one professional identity layer.

EQF pathway

A structured progression from entry-level competence to sector leadership.

UTGA uses a transparent pathway that makes progression visible, measurable and linked to digital credentials.

EQF 4 Badge Verified Credential EQF 4

Start Competence

Entry-level foundation for guides building core professional skills.

EQF 5 Badge Verified Credential EQF 5

Base Competence

Competence-based qualification for guides with validated practice.

Specialized Guide Badge Verified Credential EQF 5

Specialized Guide

Additional fields such as heritage, gastro, digital or inclusive guiding.

EQF 6 Badge Verified Credential EQF 6

Master Guide / Trainer

Advanced role combining expertise, mentorship and trainer capacity.

Institutional Architecture

UTGA Institutional Architecture 2026

Система ВАГ побудована як національна галузева інфраструктура, що поєднує управління, стандарти, освіту, дані, партнерства та регіональну присутність.

1. Governance

Управління

Стратегія, контроль, легітимність

  • Загальні збори
  • Правління
  • Голова Правління
  • Секретаріат
  • Контрольно-ревізійна комісія
2. Standards & Qualifications

Стандарти та кваліфікації

Правила професії та довіра до кваліфікацій

  • Галузева рада
  • Кваліфікаційний центр
  • Експертна рада
  • Рада національних тренерів
3. Education & Training

Освіта та професійний розвиток

Навчання, перекваліфікація та розвиток професії

  • Академія туризму та гостинності
  • Департамент навчання дорослих
  • Департамент цифрової освіти та інновацій
  • Департамент навчання ветеранів
  • Департамент навчання молоді
4. Research, Data & Validation

Research, Data & Validation

Центральне ядро інфраструктури ВАГ

  • Data Management & Registry Hub
  • Open Badges System
  • Валідація компетентностей
  • Skills Intelligence & Labour Market Analytics
  • Knowledge & Publications Hub
5. Partnerships & Impact

Партнерства та вплив

Зв’язки, масштабування та суспільний ефект

  • Департамент міжнародної співпраці
  • Government Relations
  • Employer Liaison / Career Center
  • Робоча група з адаптації ветеранів
  • Scientific Advisory Board
6. Regional Network

Регіональна мережа

Присутність, дані та координація по країні

  • Регіональні осередки Академії
  • Центральний / Західний / Східний / Південний кластери
  • Регіональні молодіжні центри
  • Координатори
Governance Standards Education Data Impact Regions

Registry & Verification

Public guide profiles create immediate proof of trust for partners, organisers and visitors.

Verify Credentials

Policy & Research

UTGA develops standards, reports and analytical materials for the modernisation of the profession.

Policy & Research

Partnerships

We are open to collaboration with VET providers, cultural institutions and European partners.

Partnerships

Ready to work with UTGA as a learner, guide or partner?

Explore our programmes, validation system and standards, or contact us regarding certification, VET cooperation, Erasmus+ partnerships and sectoral development.